Shipping policy

Digital Delivery — No Physical Shipping

Nexa Files sells exclusively digital products, including eBooks, guides, templates, and educational resources. No physical items are shipped.

How You Receive Your Purchase

Upon successful payment, you will receive:

• An order confirmation email from Nexa Files
• A download link to access your digital product(s), delivered to the email address provided at checkout

Delivery is instant and available 24/7. No waiting, no shipping fees.

Download Instructions

• Check your inbox (and spam/junk folder) for your order confirmation email
• Click the download link provided in the email
• Download links may expire after a set number of uses or days — please save your files promptly after purchase

Failed or Missing Delivery

If you do not receive your download link within a few minutes of purchase:

• Check your spam or junk mail folder
• Verify the email address used at checkout
• Contact us through our store's Contact page with your order number and we'll resend it promptly

No Shipping Charges

Because all products are digital, there are no shipping or handling fees applied at checkout.